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TV GUIDE

Conference Agenda

As chairman and CEO of Zenoss, Greg Stock has guided the company to double-digit annual growth and profitability by reinventing a technology, transforming a culture, and igniting the market for hybrid IT monitoring software. Greg’s vision is that Zenoss will drive the evolution to software-defined IT operations for the largest companies in the world. Greg’s track record spans more than 20 years of executive leadership with exceptional companies, including Vovici (acquired by Verint), Mirage Networks (acquired by Trustwave), Vastera (IPO), and Manugistics (IPO). Recent accolades for Greg and his team include: 2017 finalist for the E&Y Entrepreneur of the Year award, 2017 Austin Best Places to Work, and 2016 Forbes Best Places to Work. Greg holds both an MBA and a bachelor’s degree from Penn State University in State College, Pennsylvania.

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Steve Elliott has a proven track record of leading successful teams and transforming large scale organizations to agile. His software startup AgileCraft was recently acquired by Atlassian, dedicated to pioneering enterprise agility, for 166M USD. Prior to this, he has already led several other startups, sales, support, strategy development, and engineering teams. His passion lies in designing tools and finding ways to help organizations scale all aspects of business operations. He enables leaders to excel in their management duties through the use of agile to transform the way they do business. Steve’s brainchild, Jira Align (formerly AgileCraft), makes all work visible across an enterprise in real time, finds consensus on roadmaps, scope, and dependencies across teams and portfolios, and uses value engineering to rapidly drive value and lean thinking to accelerate digital strategies.

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12:00 pm to 12:15 pmGrab your lunch!

Dr. Michio Kaku is one of the most widely recognized figures in science in the world today. He is an internationally recognized authority in two areas. The first is Einstein’s unified field theory, which Kaku is attempting to complete. The other is to predict trends affecting business, commerce and finance based on the latest research in science. Kaku holds the Henry Semat Chair in Theoretical Physics at the City University of New York. He graduated from Harvard University in 1968 (summa cum laude and 1st in his physics class). He received his Ph.D. in physics from the University of California at Berkeley in 1972 and has been a professor at CUNY for almost 30 years. He has taught at Harvard and Princeton as well. His goal is the complete Einstein’s dream of a “theory of everything,” to derive an equation, perhaps no more than one inch long, which will summarize all the physical laws of the universe. He is the co-founder of string theory, a major branch of string theory, which is the leading candidate today for the theory of everything. His Ph.D. level textbooks are required reading at many of the world’s leading physics laboratories. He is the author of several international best sellers. He has two New York Times best sellers, Physics of the Future and Physics of the Impossible.

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Ani Gujrathi has a 20-year track record of operating and scaling Fortune 10 enterprises as well as early stage startups. Most recently, he led engineering, architecture and operations teams for Kibo, a Vista Equity Partners company formed through the successful acquisition of six omnichannel retail companies. Prior to Kibo, Ani served as vice president of engineering at cloud e-commerce platform provider Volusion, where he led greenfield development of the company’s enterprise platform to compete with Oracle ATG, Adobe Magento, Salesforce Demandware and SAP Hybris. He also previously led enterprise architecture for Dell IT and has extensive experience in designing solutions from factory automation, logistics and warehouse management to customer relationship management and Salesforce automation. Ani holds a master’s in computer science from Oklahoma State University in Stillwater, Oklahoma, and a bachelor’s in computer science and engineering from D.Y. Patil College of Engineering in Pune, India.

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3:45 PM to 4:00 PMFinal Z Award Segment and Closing

This session will recap a 5-year journey of moving from legacy "blind dinosaur" monitoring efforts to a modern infrastructure system that provides fault detection, performance management and deep integrations with industry standard ticketing and configuration management systems.

Speaker Bio

Louis McCurry is a regular contributor to technical symposiums in and around Birmingham, Alabama. He is also a certified teacher and evangelist in the Alabama Prison system.

With over three decades of experience in diverse roles, Louis knows the value of efficient monitoring within IT infrastructure. He has certifications in multiple OS's, networks and hardware.

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This session will examine how Synaptek harnesses the power of Zenoss to identify root causes of complex infrastructure issues and then trigger automated responses to supercharge the speed of issue resolutions. Without Zenoss, engineers are required to interpret vast quantities of data to identify the cause of issues before they can determine and action resolutions, which can take many hours - or even days. By combining Zenoss AIOps with Synaptek's intelligent automation, the root cause is identified in just seconds with the powerful Zenoss platform and remediation is enacted automatically. Automation triggers actions to generate tickets, gather diagnostics and decide the best course of action.

Speaker Bio

As CIO of Synaptek, Karl is the driving force behind the disruptive intelligent automation solutions of this innovative UK-based business. With a background in transport, utilities and motorsport, Karl has a proven track record in delivering technology solutions to solve problems that hamper productivity. His passion for delivering the future of work and revolutionising customer experiences is what makes him so popular with clients and partners alike.

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Acxiom has a multi-year journey to create a cross-enterprise Service Status Dashboard in order to provide real-time health on almost 300 different business and infrastructure services. The session will review the array of design aspects needed for successful implementation. All events for the dashboard are processed through Zenoss Service Dynamics and service status is determined by Zenoss event processing. The design review will encompass concepts around the integration of Zenoss Impact service status in order to continue to simplify and leverage the expanding array of potential service status event sources. Many depend on dashboards to show you the status of services like AWS and Azure, this presentation will help you build one yourself.

Speaker Bio

This year Luke celebrated his 22th wedding and 20th Acxiom anniversaries. He has served in release readiness, performance testing, and capacity/performance engineering analysis roles. Currently, his job role is Expert Infrastructure Architect. Luke has met the criteria for 18 industry certifications and a BS in Business Information Systems. He presented at tech conferences ten times from 2007 to 2018 including the International CMG Impact conference.

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12:00 am to 1:00 pmLunch & Interview with Dr. Michio Kaku on Channel 1

This session will explore the history of Parkview's monitoring solutions and how legacy solutions were not able to function in the manner Parkview needed for current needs and growing needs. The session will also explore the areas where Parkview and other modern healthcare systems are growing and how Zenoss will be able to ensure they maintain end to end monitoring in support of serving the needs of patients.

Speaker Bio

Jake Butler is an IT manager of Enterprise Systems at Parkview Health. Jake has obtained his CISSP, C|EH, C|HFI, and other vendor-specific certifications related to Cybersecurity. Jake's educational background is an MS in Cybersecurity and Information Assurance with WGU. In his current role, he is leading a team that supports solutions that span multiple areas of IT. Enterprise Systems' focus is to enable Parkview IT staff with solutions that help them in their everyday project and support work.

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This session will offer unique insights on achieving full stack observability by leveraging Zenoss to attain new levels of business results and acceleration of enduser digital experiences.

Speaker Bio

Jorge Zepeda-Godinez is Founder and CEO of SOPRIS TECHNOLOGIES and has led numerous global operations teams through a passion to improve business operations to embrace the next wave of IoT innovation. After a successful 29-year career, staring at Bell Labs, and retirement from Alcatel-Lucent, Jorge founded SOPRIS TECHNOLOGIES, INC., a solutions and services company created to address end-to-end business challenges of technology-driven organizations across the Americas.

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This session will review ADCom's monitoring modernization decision process. It will cover the legacy solutions and migration to Zenoss. This includes an analysis of challenges the organization faced, how they were addressed, and the vision for the monitoring platform in the future.

Speaker Bio

30 years of building and managing service provider organizations starting as employee #1 up through managing 100's of staff and multiple teams through startup, turnaround, growth, acquisitions and integrations. Experience in all facets of Cloud, VoIP, Fiber, Cable and Telecom service provider organizations covering Sales, Operations, Regulatory and Finance Operations.

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An AIOPS tool like Zenoss Cloud is only as powerful as the data it can use to help you avoid, detect, and recover from issues in your environment. In this session, Clay Roach from StreamWeaver will demonstrate the easiest way to reliably gather data from all of the other tools in your environment and get it into Zenoss Cloud - and show you what you can now do with all of this additional data. If your organization is using tools like AppDynamics, Dynatrace, Solarwinds, Oracle, or Microsoft 365 this session is for you.

Speaker Bio

Clay Roach is the founder, CEO, and CTO of StreamWeaver, which was spun-out from systems integrator J9 Technologies in 2018. StreamWeaver's flagship product - the StreamWeaver Platform - enables the easy, reliable, scalable, and secure integration of metrics, events, topology, and log data from major IT Operations tools into AIOPS tools like Zenoss Cloud.

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This session will cover how recent world events have accelerated changes in the ways we work and collaborate, and how it has also created a unique opportunity for companies who can adapt. There has been a seismic shift in how people work, and in turn, consume products & services. Are organizations prepared to take advantage of it? See how Zenoss provides deep observability into your infrastructure, applications, and services to ensure they are operating at their peaks.

Speaker Bio

Alex Lamont is a Senior Product Manager at Zenoss responsible for defining and driving the Zenoss Cloud strategy and roadmap. Prior to Zenoss Alex held multiple product management roles at Dell and FSS Biometrics. He is a Gemini who enjoys smooth-jazz and long walks on the beach.

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Moving to the cloud? In this session, learn how Zenoss enterprise customers can leverage Cascadeo to rapidly deploy and operationalize cloud-first deployments on all three public cloud platforms without “lift and shift” — using automation to eliminate 80% of typical cost and effort. Plus: The world premiere of (cascadeo.io + Zenoss) AIOps as an end-to-end solution for operating hybrid cloud infrastructure.

Speaker Bio

Jared Reimer is the CEO of Cascadeo, a cloud-native consulting and managed services firm. Cascadeo is an AWS Premier Partner and the creators of the cascadeo.io platform for cloud managed services at scale. He was one of the founding board members of the Seattle IX, the world's largest free Internet exchange point and holds a MS in Computer Science and Engineering.

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This session will cover how Guardian Life is leveraging Zenoss for observability into its AWS cloud. The session will talk about the strategies used for effective and efficient monitoring and alerting for compute resources running on AWS cloud including ECS containers, tag-based EC2 monitoring for applications and workloads running on them, autoscaling groups, load balancers, the relational database service (RDS), and serverless Lambda functions.

Speaker Bio

Avro Chatterjee a passionate technology leader who has spent over 15 years at organizations such as Guardian Life, Volvo & Thomson Reuters bringing about digital transformation in platform administration, operations, enterprise monitoring & automation. With a vision of lights-out operations fueled by innovative mindset he has successfully rolled out monitoring & logging as a service, centralized cognitive event management & automated event response for improved availability & data driven decision making.

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This session will review many aspects of the monitoring modernization project at Geisinger Health System. This includes the process the organization executed to select, test, implement and move their out-dated monitoring to a fully operational Zenoss SaaS deployment.

Speaker Bio

I have been part of the Geisinger IT management team since May, 1992. Current responsibilities include leading implementation of an Enterprise Command Center that encompasses monitoring, event correlation, root cause analysis and incident management for all IT infrastructure. This has included RFP creation, review and selection. Following successful implementation of a ZaaS environment, we are now evolving operational aspects by replacing and integrating approximately 35 monitoring tools.

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12:00 am to 1:00 pmLunch & Interview with Dr. Michio Kaku on Channel 1

Learn how the Zenoss Cloud platform can help you maintain critical visibility as your workloads are moving onto or between cloud providers as part of your overall migration strategy.

Speaker Bio

After 8 years as a deployment architect with the Customer Success organization at Zenoss, Jacob has moved to the product team where he is tasked with using his field experience to help guide innovative solutions that solve the problems of the wide spectrum of Zenoss users.

This session will cover the complementary nature of Zenoss and DRYiCE's iAutomate solutions. Join us to learn about how you can close the loop on Incident and Service Request Management by automatically remediating the issue when it occurs, thereby reducing MTTR even further.

Speaker Bio

Raj has over 25 years of experience in Technology and IT, in both pre- and post-sales roles in a variety of different capacities, including Technical Sales, Customer Success, Professional Services, and Product Management. Prior to DRYiCE Raj was with CloudHealth Tech, SevOne, and CA Tech.

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This session will focus on machine learning and analyze on-prem business-critical service assurance use cases, such as anomaly detection for data center applications. It will review how Kubeflow pipelines are bringing ML applications to a scalable, portable, composable and secure production platform. It will include a demonstration of an easy, step-by-step process with ML workloads and bringing them to a production on the Google Cloud Platform.

Speaker Bio

Chanchal Chatterjee, Ph.D, held several leadership roles in machine learning, deep learning and real-time analytics. He is currently leading Machine Learning and Artificial Intelligence at Google Cloud Platform. Chanchal received several awards including Outstanding paper award from IEEE Neural Network Council for adaptive learning algorithms recommended by MIT professor Marvin Minsky. Chanchal founded two tech startups. Chanchal has 29 patents, and over 30 publications.

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In today's remote working world it is more important than ever to keep a tight tab on the digital experience of your employees and customers. That experience is tied directly to their productivity and efficiency, both of which have real economic impact on the company. This session will explore how Zenoss monitors users digital experience with unified communications (UC) and collaboration cloud platforms.

Speaker Bio

Jeff has over 30 years experience as a technologist in the telecom and network business. That has included experience in engineering, sales and executive leadership. He served previously CTO of Arrow S3 and Shared Technologies. He was the President of MTI, one of the firs true cloud based IVR and speech recognition services companies. He served in sales leadership and engineering for the Williams Companies for 2 decades. His experience has server LayerX well in leading product development

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This session will examine the Zenoss integrations with both CMDB and Incident Management systems. It will review the key updates that have been made to those integrations over the last year.

Speaker Bio

Deployment Architect with broad experience in systems and network management. Responsible for certifying Zenoss integrations with ServiceNow. Developed ZenPacks with Professional Services, and worked with Engineering on core parts of both the on-premise and Cloud products.

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Broadcasting Channels
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MAIN KEYNOTE TRACK

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BREAKOUT TRACK ONE

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BREAKOUT TRACK TWO

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